Support
How can we help?
Email us and someone on the Kidbud team will get back to you.
Email support
To help us answer quickly, include
- The email address on your Kidbud account
- Your phone (iPhone or Android) and the Kidbud app version
- What you expected to happen and what happened instead
- A screenshot, if you can
Common questions
How do I cancel or change my subscription?
Subscriptions are billed by Apple or Google. Open Account in Kidbud and tap Manage subscription, or go to your App Store or Google Play subscription settings.
My Leave Now reminders are not arriving
Check that notifications are allowed for Kidbud in your phone's settings, and that you are the parent assigned to that drop-off or pickup. Reminders go to the assigned driver only.
Does my spouse need their own subscription?
No. One subscription covers everyone you invite to your family, including your spouse, caregivers and grandparents.
How do I delete my account?
See how to delete your account. Questions about your data go to [email protected].